Question 1

Which of the following is a storage device?

Accepted Answer

A)   flash memory card
B)   modem
C)   monitor
D)   scanner

Question 2

Brian is sitting at his computer preparing a new sales brochure. The brochure combines high-quality type, graphics, and photographs. What type of software is Brian likely using to create the brochure?

Accepted Answer

A)   word processing program
B)   desktop publishing program
C)   presentation graphics program
D)   spreadsheet program

Question 3

Which of the following statements best describes the purpose of a management information system?

Accepted Answer

A)   Provide management with feedback from sales meetings.
B)   Assist the human resources department with research on employee benefit costs.
C)   Provide the accounting department with budget information.
D)   Provide information on internal operations and external intelligence for use in decision making.

Question 4

William is trying to close a particularly difficult sale. He uses his PDA (personal digital assistant)  and a special program to access information within his company's database on pricing. William is using an ______.

Accepted Answer

A)   expert system
B)   enterprise resource planning system
C)   executive support system
D)   application service provider

Question 5

More than two-thirds of North American households own at least one personal computer.

Accepted Answer

A) True 
 B)False

Question 6

How are computers classified?

Accepted Answer

There are four main classifications of c...

Question 7

Disaster recovery planning is a critical function of all organizations.

Accepted Answer

A) True 
 B)False

Question 8

Mari is on a business trip. From her hotel, she uses her computer to access her company's network, checking her email and calendar. Mari's company has a(n)  ______.

Accepted Answer

A)   Internet
B)   virtual private network
C)   intranet
D)   extranet

Question 9

Explain the differences among a virus, a worm, and a Trojan horse.

Accepted Answer

A virus is a program that secretly attac...

Question 10

The use of computer technology to monitor employees while they are working is another non-ethical issue.

Accepted Answer

A) True 
 B)False

Question 11

Differentiate between operational support systems and management support systems, and give two examples of each.

Accepted Answer

Operational support systems are designed...

Question 12

Describe how the role of the chief information officer has changed in recent years.

Accepted Answer

The chief information officer (CIO) is a...

Question 13

All of the following are advantages of VoIP EXCEPT ______.

Accepted Answer

A)   lower cost
B)   additional features
C)   increased flexibility
D)   increased security

Question 14

An outside supplier used to provide computer and application support for managing an information system is known as ______.

Accepted Answer

A)   an application maintenance provider
B)   an application service provider
C)   on-demand computing
D)   utility computing

Question 15

Which of the following is considered information rather than data?

Accepted Answer

A)   projected population growth in a target market
B)   a measure of the effectiveness of a promotional strategy
C)   income distribution in a target market
D)   product sales in various categories

Question 16

Complete the following using the terms listed below.
-A(n)  ______ is an outside company that specializes in providing both computers and the application support for managing information systems of business clients.

Accepted Answer

A)  CIO
B)  VoIP
C)  decision support system
D)  firewall
E)  application service providerF) virtual private networkG) Wi-FiH) IntranetI) malwareJ) local area networkK) dataL) grid computingM) expert systemN) executive support systemO) spywareP) databasesQ) cloud computingR) botnet

Question 17

Which of the following enables senior managers to access the firm's primary databases, often by touching the computer screen, pointing and clicking a mouse, or using voice recognition?

Accepted Answer

A)   decision support system
B)   executive support system
C)   operational support system
D)   expert systems

Question 18

An ASP makes software more difficult to manage and use.

Accepted Answer

A) True 
 B)False

Question 19

Complete the following using the terms listed below.
-A(n)  ______ is a computer program that imitates human thinking through complicated sets of "if/then" rules.

Accepted Answer

A)  CIO
B)  VoIP
C)  decision support system
D)  firewall
E)  application service providerF) virtual private networkG) Wi-FiH) IntranetI) malwareJ) local area networkK) dataL) grid computingM) expert systemN) executive support systemO) spywareP) databasesQ) cloud computingR) botnet

Question 20

Complete the following using the terms listed below.
-A centralized integrated collection of data resources is known as a(n)  ______.

Accepted Answer

A)  CIO
B)  VoIP
C)  decision support system
D)  firewall
E)  application service providerF) virtual private networkG) Wi-FiH) IntranetI) malwareJ) local area networkK) dataL) grid computingM) expert systemN) executive support systemO) spywareP) databasesQ) cloud computingR) botnet

Exam 14: Using Technology to Manage Information

William is trying to close a particularly difficult sale. He uses his PDA (personal digital assistant) and a special program to access information within his company's database on pricing. William is using an ______.

Correct AnswerverifiedShow Answer

Complete the following using the terms listed below. -A centralized integrated collection of data resources is known as a(n) ______.

Correct AnswerverifiedShow Answer

The use of computer technology to monitor employees while they are working is another non-ethical issue.

Correct AnswerverifiedShow Answer

How are computers classified?

Correct AnswerverifiedThere are four main classifications of c...View AnswerShow Answer

Brian is sitting at his computer preparing a new sales brochure. The brochure combines high-quality type, graphics, and photographs. What type of software is Brian likely using to create the brochure?

Correct AnswerverifiedShow Answer

Which of the following is considered information rather than data?

Correct AnswerverifiedShow Answer

Describe how the role of the chief information officer has changed in recent years.

Correct AnswerverifiedThe chief information officer (CIO) is a...View AnswerShow Answer

All of the following are advantages of VoIP EXCEPT ______.

Correct AnswerverifiedShow Answer

Which of the following enables senior managers to access the firm's primary databases, often by touching the computer screen, pointing and clicking a mouse, or using voice recognition?

Correct AnswerverifiedShow Answer

Mari is on a business trip. From her hotel, she uses her computer to access her company's network, checking her email and calendar. Mari's company has a(n) ______.

Correct AnswerverifiedShow Answer

Explain the differences among a virus, a worm, and a Trojan horse.

Correct AnswerverifiedA virus is a program that secretly attac...View AnswerShow Answer

Disaster recovery planning is a critical function of all organizations.

Correct AnswerverifiedShow Answer

More than two-thirds of North American households own at least one personal computer.

Correct AnswerverifiedShow Answer

Differentiate between operational support systems and management support systems, and give two examples of each.

Correct AnswerverifiedOperational support systems are designed...View AnswerShow Answer

Which of the following statements best describes the purpose of a management information system?

Correct AnswerverifiedShow Answer

An ASP makes software more difficult to manage and use.

Correct AnswerverifiedShow Answer

Complete the following using the terms listed below. -A(n) ______ is a computer program that imitates human thinking through complicated sets of "if/then" rules.

Correct AnswerverifiedShow Answer

Complete the following using the terms listed below. -A(n) ______ is an outside company that specializes in providing both computers and the application support for managing information systems of business clients.

Correct AnswerverifiedShow Answer

An outside supplier used to provide computer and application support for managing an information system is known as ______.

Correct AnswerverifiedShow Answer

Which of the following is a storage device?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
There are four main classifications of c...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The chief information officer (CIO) is a...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
A virus is a program that secretly attac...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Operational support systems are designed...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified