Filters
Question type

Study Flashcards

Omni-channel retailing refers to an interaction between a customer and a retailer in terms of three flows -information,product and funds.

Correct Answer

verifed

verified

Total logistics costs are the sum of inventory,transportation,and facility costs for a supply chain network.What occurs as the number of facilities increases?

Correct Answer

verifed

verified

Total logistics costs first decrease and...

View Answer

Distributors add value to a supply chain between a supply stage and a customer stage


A) if there is a small number of customers requiring a large amount of product.
B) if there is a large number of customers requiring a large amount of product.
C) if there are many small players at the customer stage,each requiring a small amount of the product at a time.
D) if there are a few large players at the customer stage,each requiring a large amount of the product at a time.

Correct Answer

verifed

verified

What type of distribution network is shown in this diagram? What type of distribution network is shown in this diagram?   A) Distributor storage with carrier delivery B) Manufacturer/distributor storage with customer pickup C) Distributor storage with last-mile delivery D) Manufacturer storage with direct shipping


A) Distributor storage with carrier delivery
B) Manufacturer/distributor storage with customer pickup
C) Distributor storage with last-mile delivery
D) Manufacturer storage with direct shipping

Correct Answer

verifed

verified

The number of different products/configurations that a customer desires from the distribution network is


A) response time.
B) product variety.
C) product availability.
D) customer experience.

Correct Answer

verifed

verified

Which of the following is an advantage of retail storage with customer pickup?


A) Inventory cost is higher than all other options.
B) Transportation cost is lower than all other options.
C) Facilities and handling costs are higher than other options.
D) Product variety is lower than all other options.

Correct Answer

verifed

verified

The ease with which a supplier can take delivery of product a customer is dissatisfied with is


A) order visibility.
B) time to market.
C) product returnability.
D) response time.

Correct Answer

verifed

verified

Which of the following is a disadvantage of distributor storage with last mile delivery?


A) Transportation cost is higher than any other distribution option.
B) Information cost is similar to distributor storage with package carrier delivery.
C) Customer experience is very good,particularly for bulky items.
D) Returnability is easier to implement than other options.

Correct Answer

verifed

verified

Which of these statements about distribution networks is best?


A) A manufacturer that owns their own distribution network cannot control the network's actions.
B) Customers are willing to have a relationship built around high value,specialized products.
C) Distribution networks that have identical physical flows but different ownership structures have identical performance.
D) It is important to have static distribution networks.

Correct Answer

verifed

verified

Outbound transportation costs per unit tend to be lower than inbound costs,because inbound lot sizes are typically larger.

Correct Answer

verifed

verified

Which distribution network design is similar to pure drop-shipping,except that pieces of the order coming from different locations are combined so that the customer gets a single delivery?


A) Manufacturer storage with direct shipping
B) Manufacturer storage with direct shipping and in-transit merge
C) Distributor storage with package carrier delivery
D) Distributor storage with manufacturer pickup

Correct Answer

verifed

verified

Which of the following is a disadvantage of retail storage with customer pickup?


A) Returnability is easier than other options given that pickup location can handle returns.
B) Inventory cost is higher than all other options.
C) Transportation cost is lower than all other options.
D) Facilities and handling costs are lower than other options.

Correct Answer

verifed

verified

Figure 1: Consider the four quadrant depiction of the alternatives in omni-channel retail. Figure 1: Consider the four quadrant depiction of the alternatives in omni-channel retail.    -In Figure 1,what type of shopping experience is found in Quadrant C? A) Most furniture stores B) Amazon.com C) Traditional retail D) Grocery industry in the U.K.and Walmart in the U.S. -In Figure 1,what type of shopping experience is found in Quadrant C?


A) Most furniture stores
B) Amazon.com
C) Traditional retail
D) Grocery industry in the U.K.and Walmart in the U.S.

Correct Answer

verifed

verified

Distribution is a key driver of the overall profitability of a firm because


A) the addition of distributors only adds cost to the supply chain.
B) it directly impacts both the supply chain cost and the customer experience.
C) it slows down the responsiveness of the supply chain.
D) it cannot be developed as a part of supply chain strategy.

Correct Answer

verifed

verified

Companies in the same industry often select very different distribution networks,because the choice of the distribution network can be used to achieve a variety of supply chain objectives ranging from low cost to high responsiveness.

Correct Answer

verifed

verified

________ is a service factor performance characteristic of Manufacturer or Distributor Storage with Customer Pickup that is lower than other options because of the lack of home delivery.Experience is very sensitive to capability of pickup location.


A) Response time
B) Product variety
C) Customer experience
D) Time to market

Correct Answer

verifed

verified

Improvement in supply chain performance as a result of distributors occurs for which of the following reasons?


A) Reduction in transportation cost because of LTL shipments from manufacturers to distributor.
B) Reduction in outbound transportation cost because the distributor combines products from many customers into a single outbound shipment.
C) Reduction in inventory costs because distributor disaggregates safety inventory rather than aggregating at each retailer.
D) A more stable order stream from distributor to manufacturer (compared to erratic orders from each retailer) allows manufacturers to lower cost by planning production more effectively.

Correct Answer

verifed

verified

Which of the following is an advantage of distributor storage with carrier delivery?


A) Inventory cost is higher than with manufacturer storage.
B) Product variety is lower than with manufacturer storage.
C) Order visibility for the customer is easier than with manufacturer storage.
D) Higher cost to provide the same level of product availability as manufacturer storage.

Correct Answer

verifed

verified

A well-structured omni-channel supply chain can be both cost effective and responsive to customer needs.

Correct Answer

verifed

verified

Consumers prefer purchasing commoditized products at a one-stop shop.

Correct Answer

verifed

verified

Showing 21 - 40 of 97

Related Exams

Show Answer