Exam 8: Developing an Effective Ethics Program

A) Identify key risk areas that employees will face.
B) Align employee conduct with organizational reputation and branding.
C) Provide a hierarchy of leadership for employees to contact when they are faced with an ethical dilemma that they do not know how to resolve.
D) Allow employees to solve ethical issues themselves using their best judgment.
E) Allow a mechanism for employees to voice their concerns that is anonymous,but allows for the provision of feedback to key questions.

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A) sufficient.
B) inadequate.
C) satisfactory.
D) acceptable as long as individual values prevent misconduct.
E) acceptable according to the Federal Sentencing Guidelines for Organizations.

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A) Mission statements
B) Codes of conduct
C) Policies on confidentiality
D) Environmental policies
E) The Federal Sentencing Guidelines for Organizations

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A) their observations of how their coworkers and superiors behave.
B) how they and their family members behave at home.
C) their conscience.
D) their religious values.
E) their family values.

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A) apathy.
B) most employees do not observe any misconduct.
C) fear of retaliation.
D) laws and regulations protect the employee committing the misconduct.
E) hotlines do not work well.

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A) It can educate employees about the firm's policies and expectations,as well as about relevant laws and regulations and general social standards.
B) It can dictate personal ethics on the job.
C) It can make employees aware of available resources,support systems,and designated personnel who can assist them with ethical and legal advice.
D) It can empower employees to ask tough questions and make ethical decisions.
E) It can affect the influence of organizational culture,coworkers and superiors,and opportunity.

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A) Code of values
B) Code of conduct
C) Code of ethics
D) Statement of values
E) Statement of principles

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A) To guide employees in situations where the ethical course of action is not obvious.
B) To help a company remain in compliance with complex government regulations.
C) To help employees fight for satisfactory levels of compensation and benefits.
D) To help promote constructive social change by raising awareness of the community's needs and encouraging employees and other stakeholders to help.
E) To build public trust and enhance business reputations.

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A) consistent enforcement and disciplinary action are essential.
B) employees must be monitored using any means necessary.
C) it is not necessary to set measurable program objectives.
D) the same program should be used in all countries of operation,regardless of cultural differences.
E) the company must wait until after misconduct occurs to develop a means of preventing it.

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A) Bad employees
B) An inattentive board of directors
C) Customer pressures
D) Financial performance pressures
E) Inadequate ethics and compliance programs

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A) leadership succession
B) compensation policies
C) ethics programs
D) rules
E) misconduct

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E

A) Code of conduct
B) Enforcement of standards,codes,and rules
C) Delegation of authority to ethical persons
D) Systems for monitoring,auditing,and reporting misconduct
E) Ethics training

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A) the structure of the board of directors.
B) the organization's stock performance.
C) the organization's size.
D) the unique characteristics of an organization.
E) the self-interest of the CEO.

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Ethics officers are usually responsible for assessing the needs and risks to be addressed in an organization-wide ethics program,developing and distributing a code of conduct or ethics,conducting training programs for employees,establishing and maintaining a confidential service to answer questions about ethical issues,making sure the company is complying with government regulations,monitoring and auditing ethical conduct,taking action on possible violations of the company's code,and reviewing and updating the code.FSGO guidelines suggest the ethics officer report to the board of directors rather than the general counsel.

A) Sarbanes-Oxley Act
B) Robinson Patman Act
C) Ethics Officer Responsibility Act
D) Sherman Antitrust Act
E) Enron Financial Responsibility Act

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Research into compliance- and values-bas...

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Many feel "hands on" training when emplo...

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A) observation of employees.
B) internal audits.
C) firing.
D) surveys.
E) reporting systems.

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