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_____ refers to the extent to which the tool measures the relevant aspects of performance.


A) Flexibility
B) Validity
C) Reliability
D) Specificity
E) Acceptability

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Using a variety of sources to evaluate the performance of the employee can garner the best results.

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Many organizations use a graphic rating scale in conjunction with other appraisal methods to further solidify the tool's validity.

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The _____ is a document developed by both manager and employee to address any performance deficiencies.

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What are the main methods of determining performance?

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There are three main methods of determin...

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An employee improvement plan works best if it is written with the employee, to obtain maximum employee commitment to the objectives determined together.

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With a(n) _____, a series of questions is asked and the manager simply responds with a "yes" or "no" to the questions.


A) essay appraisal
B) checklist scale
C) critical incident appraisal
D) work stands approach
E) management by objectives approach

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The manner in which the members of the organization, managers and employees, consider the performance evaluation tool to be a valid measure of performance is measured by its _____.


A) specificity
B) ambiguity
C) reliability
D) validity
E) acceptability

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The challenge with the checklist scale is that:


A) it cannot be used in conjunction with any other method of performance appraisal.
B) it is the most subjective of all performance appraisal methods.
C) it is difficult to administer and easily misunderstood by managers.
D) it is an extremely time-consuming mode of conducting performance appraisals.
E) it does not allow more detailed answers and analysis of the performance criteria.

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Why should a systematic performance evaluation system be implemented?

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There are four reasons why a systematic ...

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The disadvantage of the critical incident appraisal is that:


A) it does not allow for reasonable deviations from an established performance criteria.
B) it fails to provide specific examples of an employee's effective or ineffective behavior.
C) it does not allow for detailed answers or explanations.
D) it tends to records only negative incidents instead of positive ones.
E) it works best as an evaluation tool for routine jobs made up of a same set of tasks.

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William Cohen is the HR manager of a firm that provides security personnel to VIPs. For employee performance appraisal at the firm, he chooses an approach in which a minimum level of performance is determined and the employee's performance evaluation is based on this level. Which of the following appraisal methods is William using?


A) A ranking method system
B) A critical incident appraisal
C) A work standards approach
D) An essay appraisal
E) A checklist scale

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In _____, employees are ranked in groups based on high performers, average performers, and nonperformers.


A) a behaviorally anchored rating scale
B) a forced distribution system
C) the management by objectives approach
D) a paired comparison system
E) the critical incident appraisal

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What are the two main aspects of appraisal methods?

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The two main aspects of appraisal method...

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Reliability refers to how well the members of the organization-manager and employees-accept the performance evaluation tool as a valid measure of performance.

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An improvement plan is designed for a short period of time and consists of no long-term goals.

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What are improvement plans?

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An improvement plan is a document develo...

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William Cohen is the HR manager of a firm that provides security personnel to VIPs. For employee performance appraisal at the firm, he chooses a behavioral method that lists the traits required for the job and asks the source to rate the employee on each attribute. Which of the following appraisal methods is William using?


A) A ranking method system
B) A behaviorally anchored rating scale
C) A management by objectives approach
D) An essay appraisal
E) The graphic rating scale

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Which of the following legislations set new standards for performance evaluations?


A) Equal Pay Act of 1963
B) Social Security Act of 1935
C) Title VII of the Civil Rights Act
D) Fair Labor Standards Act (FLSA)
E) Civil Service Reform Act of 1978

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To make the ranking method more valuable and legal, each supervisor should use the same criteria to rank each individual.

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