Question 1

It is widely acknowledged that OD techniques to deal effectively with _____ and _____ have yet to emerge.

Accepted Answer

A)  behavioral;power
B)  systems;operations
C)  conflict;motivation
D)  power;external systems
E)  none of the above

Question 2

OD's basic thrust arises from its face validity: it seems to work in making the organization more competitive.

Accepted Answer

A) True 
 B)False

Question 3

Interpersonal trends in organizations include _____.

Accepted Answer

A)  resource linking
B)  merging line and staff functions
C)  understanding the impact of culture change
D)  all of the above
E)  answers a and b

Question 4

The boundaries of what is or is not an OD intervention are clear because the scope of OD knowledge has stabilized over the years.

Accepted Answer

A) True 
 B)False

Question 5

Describe the concept of self-renewal capacity.

Accepted Answer

An OD practitioner tries to develop the ...

Question 6

_____ is a basic challenge to OD.

Accepted Answer

A)  Overemphasis on behavioral aspects
B)  Short-term techniques that are useful to organizations fighting for survival
C)  Long-term interventions that have positive results
D)  all of the above
E)  answers a and b

Question 7

The successful managerial organizations are practicing "reactive" management styles rather than using "anticipative" styles.

Accepted Answer

A) True 
 B)False

Question 8

The "Hawthorne effect" is an effective feedback technique.

Accepted Answer

A) True 
 B)False

Question 9

Describe briefly the major challenges surrounding the role of values facing managers as they engage in organization development in the future.

Accepted Answer

1)The professionalism of OD-some theoris...

Question 10

OD evaluations are important only to the client's key decision makers and the OD participants who want feedback regarding their change efforts.

Accepted Answer

A) True 
 B)False

Question 11

Two criteria that an OD practitioner has for judging effectiveness: (1)the client's ability to maintain system wide innovation and (2)the stability of the OD program after termination of the practitioner-client relationship.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is not a method of providing feedback on the effectiveness of an OD program?

Accepted Answer

A)  benchmarks
B)  self-disclosure
C)  posting of financial data
D)  after-the-fact interview
E)  questionnaire data

Question 13

Building innovation and commitment to change into the organization's values requires development of a _____.

Accepted Answer

A)  client-practitioner relationship
B)  self-renewal capacity
C)  sociotechnical system
D)  feedback loop
E)  answers a and d

Question 14

Change can be stabilized and fade-out eliminated or reduced by _____.

Accepted Answer

A)  ascribing status to the change effort
B)  demonstrating effectiveness of the change
C)  integration into structure,norms,and culture
D)  all of the above
E)  answers a and b

Question 15

Which of the following is a primary measure of the effectiveness of an OD program?

Accepted Answer

A)  stability of the OD effort
B)  maintenance of innovation within the system
C)  development of a quality improvement program within the organization
D)  all of the above
E)  answers a and b

Question 16

Rather than being a fad,OD appears to be one of the primary methods for helping organizations adjust to accelerated change.

Accepted Answer

A) True 
 B)False

Question 17

Reengineering urges incremental change of job designs,organization structures,and management systems.

Accepted Answer

A) True 
 B)False

Question 18

Networking and collaboration among organizations are macrosystem trends for future organizations as managers face resource reductions.

Accepted Answer

A) True 
 B)False

Question 19

As increasing complexity emphasizes the interdependent relationship between the individual and the organization,the OD practitioner will need to develop _____ among organizational elements.

Accepted Answer

A)  controls
B)  space
C)  synergy
D)  disengagement
E)  architecture

Question 20

A major factor in the deterioration of performance over time is _____.

Accepted Answer

A)  fade-out
B)  the change model
C)  comfortable working conditions
D)  a social network
E)  improved technology

Exam 16: The Challenge and the Future for Organizations

Networking and collaboration among organizations are macrosystem trends for future organizations as managers face resource reductions.

Correct AnswerverifiedShow Answer

OD evaluations are important only to the client's key decision makers and the OD participants who want feedback regarding their change efforts.

Correct AnswerverifiedShow Answer

Building innovation and commitment to change into the organization's values requires development of a _____.

Correct AnswerverifiedShow Answer

Describe the concept of self-renewal capacity.

Correct AnswerverifiedAn OD practitioner tries to develop the ...View AnswerShow Answer

OD's basic thrust arises from its face validity: it seems to work in making the organization more competitive.

Correct AnswerverifiedShow Answer

Which of the following is a primary measure of the effectiveness of an OD program?

Correct AnswerverifiedShow Answer

Interpersonal trends in organizations include _____.

Correct AnswerverifiedShow Answer

Rather than being a fad,OD appears to be one of the primary methods for helping organizations adjust to accelerated change.

Correct AnswerverifiedShow Answer

Which of the following is not a method of providing feedback on the effectiveness of an OD program?

Correct AnswerverifiedShow Answer

The successful managerial organizations are practicing "reactive" management styles rather than using "anticipative" styles.

Correct AnswerverifiedShow Answer

It is widely acknowledged that OD techniques to deal effectively with _____ and _____ have yet to emerge.

Correct AnswerverifiedShow Answer

The "Hawthorne effect" is an effective feedback technique.

Correct AnswerverifiedShow Answer

Describe briefly the major challenges surrounding the role of values facing managers as they engage in organization development in the future.

Correct Answerverified1)The professionalism of OD-some theoris...View AnswerShow Answer

_____ is a basic challenge to OD.

Correct AnswerverifiedShow Answer

The boundaries of what is or is not an OD intervention are clear because the scope of OD knowledge has stabilized over the years.

Correct AnswerverifiedShow Answer

Reengineering urges incremental change of job designs,organization structures,and management systems.

Correct AnswerverifiedShow Answer

Change can be stabilized and fade-out eliminated or reduced by _____.

Correct AnswerverifiedShow Answer

Two criteria that an OD practitioner has for judging effectiveness: (1)the client's ability to maintain system wide innovation and (2)the stability of the OD program after termination of the practitioner-client relationship.

Correct AnswerverifiedShow Answer

As increasing complexity emphasizes the interdependent relationship between the individual and the organization,the OD practitioner will need to develop _____ among organizational elements.

Correct AnswerverifiedShow Answer

A major factor in the deterioration of performance over time is _____.

Correct AnswerverifiedShow Answer

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An OD practitioner tries to develop the ...
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It is widely acknowledged that OD techniques to deal effectively with _ and _ have yet to emerge.

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Correct Answer
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1)The professionalism of OD-some theoris...
View Answer

Correct Answer
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