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Developing new products and services, or repositioning current product or service images is a common function of _____.


A) quantitative research
B) qualitative research
C) primary data
D) secondary data

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Qualitative research involves researchers:


A) observing how much time consumers spend browsing different sections of a store and using their data to determine the market demand for products.
B) changing the price of a product to see its impact on the purchase of other similar products and determining whether changes in price should be made.
C) taking traffic counts at various intersections to help determine the best locations for retail stores and then deciding how many new retail stores to open.
D) interviewing a candidate about how a specific product has improved the quality of his life and then deciding whether the product needs changes or not.

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During the _____ stage of the research process, it should be decided whether the company will do its own research or contract with a marketing research specialist.


A) report preparation
B) data processing
C) performance
D) planning

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Which of the following is a disadvantage of secondary data?


A) Secondary data is not always available for strategy-specific research questions.
B) Secondary data sources are more limited than sources of primary data.
C) Secondary data is more expensive to obtain and utilize than primary data.
D) Secondary data is collected specifically for the research problem under investigation.

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Which of the following statements about marketing research is NOT true?


A) Marketing research can be fraught with errors even if it is executed carefully.
B) Marketing research forecasts the future with a degree of uncertainty.
C) Marketing research increases the risks associated with managing marketing strategies.
D) Marketing research can substantially increase the chances that good decisions are made.

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Marketing decision support systems are designed to handle information from both internal and external sources. Internal information is particularly important for:


A) recognizing market responses to changes in technology.
B) understanding the changes in the environment that could influence marketing strategies.
C) shedding light on the changes in global economies and societies.
D) investigating the efficiency and effectiveness of various marketing strategies.

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Spark Inc., an online fashion brand, is scouting for locations to open its first brick-and-mortar store in New York. It assigns researchers to various commercial intersections in the city and asks them to make a brief study of the movement of people around these intersections. The information gathered from this research will help Spark pick the most viable location. This type of research is best classified as _____.


A) survey research
B) observational research
C) experimental research
D) focus group research

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_____ is a syndicated data provider.


A) ACNielsen
B) U.S. Industrial Outlook
C) Survey of Current Business
D) Guide to Foreign Trade Statistics

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Which of the following is a type of software required by marketing information systems?


A) A word processing system
B) A database management system
C) A transaction processing system
D) A learning management system

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Which of the following is the final step of the research process?


A) Processing of research data
B) Data structuring and analysis
C) Preparation of the research report
D) Performance of the research

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