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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 161

Multiple Choice

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A disadvantage of flextime plans is that they often:

A) confuse workers.
B) lead to a higher level of absenteeism.
C) cause worker morale to decline.
D) require supervisors and managers to work longer hours.

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Question 162

Multiple Choice

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The Equal Employment Opportunity Act gave the Equal Employment Opportunity Commission the authority to:

A) prevent firms from firing workers based on union affiliation.
B) issue guidelines for employer conduct in administering equal employment opportunity programs.
C) set salary schedules for protected groups.
D) require firms to pay women and minority workers more than white males for the same work.

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Question 163

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Steve works in purchasing for the Department of the Army on the east coast.He arrives at work at 6:00 a.m.and leaves by 3:00 p.m.He enjoys this schedule because he is an early riser.A disadvantage to the government in allowing Steve to use flextime is:

New technologies are assisting off-the-job training and creating more cost-effective methods for on-the-job training,when the job requires learning more intricate skills.

One of the key functions of human resource management is:

Julie Jahn recently began working in an entry-level management position.She has already shown great promise,so the company has decided to groom her for an upper level position.Christine Scheid,one of the more senior women managers in the company,has agreed to help Julie by introducing her to the right people,and by providing her with the guidance and advice she needs to be successful within the firm.Christine is acting as Julie's:

Vestibule training is the most fundamental type of training available.

The federal government has to minimize its role in human resource management.

Networking is the process of establishing and maintaining contacts and using those contacts to develop strong relationships that serve as informal development systems.

Toni Matthews is interested in a position that has opened up at her firm,but she wants to find out more about the type of work and responsibilities involved in the job.A document that would have the information she wants is the job specification. A job specification is concerned with the person who fills the job rather than the nature of the job itself.The information Toni wants is more likely to be in a job description than in a job specification.

During an interview,a manager should be careful not to ask the applicant about his or her family or other non-job related questions.

What are the main provisions of the Americans with Disabilities Act of 1990,and how have these provisions affected human resource management in American companies?

Julie Daniels recently became a member of the Plumbers Union.She has been told she will work with John Weimeister,a skilled and experienced plumber,for at least three years in order to learn all of the skills and techniques of her craft.This type of training is referred to as:

As an important step in the human resource selection process,which of the following will expedite the process of conducting background investigations and promises to get suitable results?

Today's workers place a lower priority on leisure time than they did in the past.

A job analysis results in two written statements.They are:

A firm would implement a policy of holding exit interviews if it wanted to:

The Americans with Disabilities Act protects qualified persons from discriminatory hiring practices,but does not require employers to provide suitable accommodations in the workplace,or opportunities for promotion.This is left to occupational safety laws. In 1991,the American with Disabilities Act was amended to include provisions for hiring and promoting,and also provisions for adapting the work environment to provide for persons with disabilities.

When it comes to human resource management issues,the federal government generally has taken a "hands off" approach since the early 1960s. Title VII of the Civil Rights Act of 1964 brought the federal government directly into the operations of human resource management.Additional legislation such as the Equal Employment Opportunity Act of 1972,the Americans with Disabilities Act of 1990 and the Civil Rights Act of 1991 extended the government's influence into human resource management even further.

Which of the following firms would have the strongest incentive to adopt a job sharing plan?