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Exam 7: Management and Leadership

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Question 111

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Contingency planning involves developing alternative courses of action to be used if the primary plans do not achieve the desired results.

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Question 112

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The type of planning that is concerned with developing detailed short-term actions about what is to be done,who is to do it,and how it is to be done is known as __________ planning.

A) strategic
B) contingency
C) first-line
D) tactical

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Question 113

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If managers do a good job planning and organizing,there shouldn't be a need for them to be involved with controlling.

Instead of creating detailed strategic plans,the leaders of market-based companies (companies that respond quickly to environmental changes)set flexible directions so as to allow for change and seize opportunities when they come.

Today's progressive organizations are designed around the needs of the customer.The idea is to organize systems to be responsive to customer needs.

Which of the following activities is part of the planning function of management?

The visual illustration of the relationships among the people within an organization that shows who is accountable for the work and who reports to whom is called a Gantt Chart.

Amanda,a regional manager for Flairol Cosmetics,has just seen a report showing that sales in her region are trending lower than anticipated for the third quarter.Her next task is to determine the reason for the disappointing results and find a way to get sales up to their desired level.Amanda's efforts are part of the ____________ function of management.

General and divisional managers,plant managers,and deans and department heads at colleges are classified as:

In a company in which an effective vision has been provided:

Which of the following techniques would a team of workers be most likely to use if they wanted to evaluate several possible solutions to a specific problem their company needs to solve?

After management has created a plan of action,the focus turns to the controlling function to recheck and often redo the plan.

Organizing involves developing a structure or framework that relates all workers,tasks and resources to each other.

Beth has spent the last two hours going over some consumer surveys to see how well her company is achieving its goal of improving customer satisfaction.Beth's efforts are an example of the controlling function of management.

As CEO of Oracle,Larry Ellison performs strategic planning for the organization as well as putting structure in place to monitor company progress.These activities make use of Larry's:

Due to the fact that employees today often know much more about technology and the technical aspects of their jobs than their managers do,progressive managers emphasize team work and cooperation as a strategy for getting work done.

A CEO is often the president of the firm and is responsible for developing the strategic plans.

The four key management functions are planning,organizing,leading,and controlling.

Last year,Idle Time Gaming,Inc. ,experienced one of the most successful introductions of one of its new action videos since the company's inception.The CEO announced that sales and profits had exceeded company projections.He attributed the success to a flexible plan,which included good design,accurate product testing,and innovative marketing and sales tactics.In order to have good recall of the procedures that were put in place for this successful introduction,he has charged a team of managers to develop a(n) __________________ system,so the company can avoid "reinventing the wheel." For future introductions,he wants to be able to recall what worked and what didn't work.

Describe three different leadership styles and give an example of a situation in which each style could be most used effectively.