Question 1

Which of the following is true of in-basket exercises?

Accepted Answer

A)   They require teams of five to seven employees to work together to solve assigned problems within a certain time period.
B)   They are paper-and-pencil tests designed to measure participants' communication styles and skills.
C)   They simulate the administrative tasks of a manager's job,using a pile of documents for the employee to handle.
D)   They require participants to take the part of a manager or employee in a situation involving the skills to be assessed.
E)   They require the use of interest and aptitude tests to evaluate an employee's vocabulary,general mental ability,and reasoning skills.F) A) and B)
G) B) and E)

Question 2

Assessment centers are primarily used to identify employees' technical skills.

Accepted Answer

A) True 
 B)False

Question 3

In goal setting for career management,the employee is responsible for identifying the goal and the method of determining his or her progress toward that goal.

Accepted Answer

A) True 
 B)False

Question 4

A sales firm regularly enrolls some of its employees in a six-month marketing course with a leading university.At the end of the course,the employees are able to perform better in the organization.Which of the following methods of employee development has the firm used?

Accepted Answer

A)   externship
B)   formal education
C)   assessment
D)   interpersonal relationships
E)   personality testF) B) and C)
G) A) and E)

Question 5

According to the Myers-Briggs Type Indicator,how do Introverted types (I) gain energy?

Accepted Answer

A)   by focusing on inner thoughts
B)   by focusing on interpersonal relationships
C)   by gathering facts and details
D)   by focusing less on facts and more on possibilities
E)   by trying to be objective in making decisionsF) A) and B)
G) A) and C)

Question 6

_____ helps employees select development activities that prepare them to meet their career goals.

Accepted Answer

A)   Career path
B)   Training
C)   Policy analysis
D)   Job sharing
E)   Career managementF) None of the above
G) B) and C)

Question 7

A performance appraisal process must identify causes of an employee's performance discrepancy and develop plans for improving their performance.

Accepted Answer

A) True 
 B)False

Question 8

Martha Wong has been through a series of self-assessments and has received constant feedback.She has listed her goals for the future and thought of various ways in which she can accomplish them.The act of determining the various methods to accomplish Martha's goals is an example of _____.

Accepted Answer

A)   empowerment
B)   determination
C)   training
D)   an action plan
E)   a career restructureF) C) and D)
G) A) and D)

Question 9

Protean careers require that employees

Accepted Answer

A)   look for organizations to provide job security.
B)   take responsibility for managing their own careers.
C)   be specialized at repetitive tasks.
D)   look for organizations to provide a career ladder so they can climb to higher positions.
E)   focus on holding on to their jobs to avoid being laid off.F) B) and E)
G) A) and E)

Question 10

Thompson Design,a popular furniture manufacturer,provides employee support through various workshops on interior design techniques.It also offers three-month courses on various aspects of decorating a home,from suitable paint for a media room to contemporary outdoor furnishings.This adds to employees' existing knowledge and skill sets,helping create customer satisfaction.In this scenario,which of the following approaches to employee development is Thompson Design taking?

Accepted Answer

A)   assessment
B)   formal education
C)   job experiences
D)   interpersonal relationships
E)   counselingF) B) and C)
G) A) and D)

Question 11

Job rotation involves

Accepted Answer

A)   adding challenges or new responsibilities to an employee's current job.
B)   moving an employee through a series of job assignments in one or more functional areas of the company.
C)   allowing an employee to work full-time in a temporary position at another company.
D)   allowing an employee to switch between two different jobs within the company on a daily or weekly basis.
E)   assigning an employee to a position with less responsibility and authority.F) B) and D)
G) None of the above

Question 12

Marcus,a manager at Royal Memphis Hotel,is training a new group of employees.After each training session,the employees complete various exercises to test their knowledge.After evaluating the results,Marcus speaks one-on-one with the employees to help them define their areas of weakness and encourage them to keep fine-tuning their strengths.In this scenario,Marcus is providing his employees with _____.

Accepted Answer

A)   counseling
B)   feedback
C)   goals
D)   self-assessment
E)   self-appraisalF) B) and D)
G) A) and E)

Question 13

Women and minorities often have difficulty finding mentors.

Accepted Answer

A) True 
 B)False

Question 14

Charlie,the accounting manager of MindChannel Inc. ,agreed to work with a coach.He chose this in order to become more of a team player,which would in turn lead him to being considered for a larger role in management.After two months,however,he complained to the human resource manager that the process is time-consuming and he has not seen any positive results.Which of the following responses to Charlie's complaint would best reflect how coaching can contribute to employee development?

Accepted Answer

A)   A coach generally starts by asking challenging questions,so the coach should be replaced.
B)   Results should show up after several weeks-so Charlie must not be practicing.
C)   Getting results can take several months-and the employee has to keep practicing.
D)   The coach should have defined Charlie's goals and motives more specifically.
E)   The coach should meet with Charlie every six months until he improves.F) A) and E)
G) B) and E)

Question 15

According to the lifestyle dichotomy of the Myers-Briggs Type Indicator,individuals with a _____ preference enjoy surprises and dislike deadlines.

Accepted Answer

A)   Judging (J) 
B)   Perceiving (P) 
C)   Thinking (T) 
D)   Feeling (F) 
E)   Sensing (S) F) None of the above
G) A) and E)

Question 16

An employee's tolerance for uncertainty and the ability to get along with others are assessed in _____.

Accepted Answer

A)   leaderless group discussions
B)   in-basket exercises
C)   personality tests
D)   role plays
E)   interviewsF) None of the above
G) B) and C)

Question 17

Succession planning focuses on high-potential employees.

Accepted Answer

A) True 
 B)False

Question 18

Research suggests that assessment center ratings are valid for predicting performance,salary level,and career advancement.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is true about a transfer?

Accepted Answer

A)   It typically involves a full-time temporary position at another organization.
B)   A transfer fundamentally increases job responsibilities.
C)   A transfer essentially increases compensation.
D)   It occurs when an employee is given less responsibility and authority.
E)   It is an assignment of an employee to a position in a different area of the company,usually in a lateral move.F) B) and D)
G) B) and C)

Question 20

Managers provide for _____,a combination of formal education,job experiences,relationships,and assessment of personality and abilities to help employees prepare for the future of their careers.

Accepted Answer

A)   emotional development
B)   training programs
C)   employee development
D)   counseling sessions
E)   feedbackF) A) and D)
G) A) and B)

Exam 8: Developing Employees for Future Success

Which of the following is true about a transfer?

Correct Answer
verified

According to the lifestyle dichotomy of the Myers-Briggs Type Indicator,individuals with a _____ preference enjoy surprises and dislike deadlines.

Correct Answer
verified

An employee's tolerance for uncertainty and the ability to get along with others are assessed in _____.

Correct Answer
verified

Martha Wong has been through a series of self-assessments and has received constant feedback.She has listed her goals for the future and thought of various ways in which she can accomplish them.The act of determining the various methods to accomplish Martha's goals is an example of _____.

Correct Answer
verified

Assessment centers are primarily used to identify employees' technical skills.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Job rotation involves

Correct Answer
verified

Women and minorities often have difficulty finding mentors.

Correct Answer
verified

Succession planning focuses on high-potential employees.

Correct Answer
verified

_____ helps employees select development activities that prepare them to meet their career goals.

Correct Answer
verified

In goal setting for career management,the employee is responsible for identifying the goal and the method of determining his or her progress toward that goal.

Correct Answer
verified

Correct Answer
verified

Managers provide for _____,a combination of formal education,job experiences,relationships,and assessment of personality and abilities to help employees prepare for the future of their careers.

Correct Answer
verified

Research suggests that assessment center ratings are valid for predicting performance,salary level,and career advancement.

Correct Answer
verified

Protean careers require that employees

Correct Answer
verified

According to the Myers-Briggs Type Indicator,how do Introverted types (I) gain energy?

Correct Answer
verified

A performance appraisal process must identify causes of an employee's performance discrepancy and develop plans for improving their performance.

Correct Answer
verified

A sales firm regularly enrolls some of its employees in a six-month marketing course with a leading university.At the end of the course,the employees are able to perform better in the organization.Which of the following methods of employee development has the firm used?

Correct Answer
verified

Which of the following is true of in-basket exercises?

Correct Answer
verified

Exam 8: Developing Employees for Future Success

Which of the following is true about a transfer?

Correct AnswerverifiedShow Answer

According to the lifestyle dichotomy of the Myers-Briggs Type Indicator,individuals with a _____ preference enjoy surprises and dislike deadlines.

Correct AnswerverifiedShow Answer

An employee's tolerance for uncertainty and the ability to get along with others are assessed in _____.

Correct AnswerverifiedShow Answer

Martha Wong has been through a series of self-assessments and has received constant feedback.She has listed her goals for the future and thought of various ways in which she can accomplish them.The act of determining the various methods to accomplish Martha's goals is an example of _____.

Correct AnswerverifiedShow Answer

Assessment centers are primarily used to identify employees' technical skills.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Job rotation involves

Correct AnswerverifiedShow Answer

Women and minorities often have difficulty finding mentors.

Correct AnswerverifiedShow Answer

Succession planning focuses on high-potential employees.

Correct AnswerverifiedShow Answer

_____ helps employees select development activities that prepare them to meet their career goals.

Correct AnswerverifiedShow Answer

In goal setting for career management,the employee is responsible for identifying the goal and the method of determining his or her progress toward that goal.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Managers provide for _____,a combination of formal education,job experiences,relationships,and assessment of personality and abilities to help employees prepare for the future of their careers.

Correct AnswerverifiedShow Answer

Research suggests that assessment center ratings are valid for predicting performance,salary level,and career advancement.

Correct AnswerverifiedShow Answer

Protean careers require that employees

Correct AnswerverifiedShow Answer

According to the Myers-Briggs Type Indicator,how do Introverted types (I) gain energy?

Correct AnswerverifiedShow Answer

A performance appraisal process must identify causes of an employee's performance discrepancy and develop plans for improving their performance.

Correct AnswerverifiedShow Answer

A sales firm regularly enrolls some of its employees in a six-month marketing course with a leading university.At the end of the course,the employees are able to perform better in the organization.Which of the following methods of employee development has the firm used?

Correct AnswerverifiedShow Answer

Which of the following is true of in-basket exercises?

Correct AnswerverifiedShow Answer

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