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Exam 5: Patient Education

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Question 31

Multiple Choice

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Determining which education materials will best meet your patient's needs depends on which of the following?

A) Patient's learning preference
B) Individual characteristics
C) Lifestyle factors
D) All of the above

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Question 32

Multiple Choice

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Mr.Ignatio's daughter called today and wants details about her father's diagnosis.How should the medical assistant manage this request?

A) Send the daughter a copy of her father's records.
B) Ask the daughter to come to the office to review the patient's record.
C) Refer to Mr.Ignatio's authorization of access to his personal information before answering any questions.
D) Call the patient's attorney for approval.

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Question 33

Short Answer

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Material should be written in lay language at a(n)__________ grade level to promote general patient understanding.

A holistic model for patient education means designing a patient teaching plan that focuses on the patient's disease without concern for the patient's ability to pay for care.

The health belief model focuses on what patients believe about themselves and how a health problem affects them.

When suggesting possible education tools,the medical assistant should encourage the patient to conduct his or her own research for informative websites.

If a patient is extremely anxious about a diagnosis,it is best to provide comprehensive information about the disease process at that time.

During which stage of grief does the patient grieve the loss of health and is very sad about the diagnosis?

If a patient is in pain,the patient teaching session should be completed immediately so that the patient can go home and rest.

Enabling the patient to gather as much information as possible about his or her disease is part of developing patient ownership of the health problem.

Which model analyzes what people believe to be true about themselves and their health?

What is the first requirement in developing a teaching plan that works for a particular individual?

The best method for communicating with a patient who speaks a different language is to

Mr.Ignatio tells Taylor,the medical assistant,that he is really worried about developing foot ulcers because of his diabetic condition.Taylor has only 10 minutes to spend on patient education today,and he planned to review glucometer techniques.What is the best approach?

__________ is a comprehensive Internet site for accurate healthcare information.

Demonstration/return demonstration is an excellent method of teaching a patient how to perform a breathing treatment.

A crucial aspect of successful patient teaching is

The ability to understand the complexities of the disease and treatment recommendations carries which of the following impacts?

If the provider believes that it is in the patient's best interest that family members be involved in patient health education,the medical assistant can contact the family only if the patient has given approval.This permission should be included in the patient's HIPAA information and should be documented in the medical record so that all employees can read evidence of the patient's approval.

A patient who is actively using defense mechanisms can be helped best by encouraging that the patient participates in a support group.