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The termination interview


A) is usually easier than a selection interview.
B) should be conducted by the immediate superior.
C) should be conducted away from company premises.
D) need not be in writing in order to avoid a lawsuit.
E) should allow time for a lengthy question and answer session.

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Which of the following statements is true about a 360-degree appraisal?


A) It involves using a single source for appraisal information.
B) Often,the person being rated can select the appraisers.
C) It often misses qualities that other appraisal methods capture.
D) Its objective is to provide a basis for administrative decisions.
E) Usually,feedback is obtained only from top level managers.

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Another term for human capital is ________ capital.


A) hired
B) individual
C) personal
D) intellectual
E) social

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Teaching managers and professional employees the skills needed for their present and future jobs is known as


A) training.
B) performance appraisal.
C) development.
D) performance counseling.
E) workplace education.

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Which of the following benefits is required by law?


A) workers' compensation
B) a retirement plan
C) a pension plan
D) a cafeteria benefit program
E) a flexible benefit plan

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Scenario B: Fresh Catch,a small,popular chain of seafood restaurants,wishes to hire a new general manager to oversee a local restaurant's day-to-day operations.The company human resources (HR) manager posts an advertisement in the local newspaper stating,"General manager wanted for a fast-paced,award-winning seafood restaurant.Applicants must have three years' experience in a comparable restaurant managing a large staff and ensuring the satisfaction of diners." In addition to making inquiries through industry contacts,the HR manager places the ad on the company's bulletin board and intranet.The HR manager then develops a pool of prospective candidates for the position and chooses from the pool of candidates when making decisions on whom to hire. -By advertising open positions on the company bulletin boards and intranet,the company is making use of the ________ system.


A) job-posting
B) benchmarking
C) hierarchy
D) concentration
E) vertical integration

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________ deals with formal systems for the management of people within an organization.


A) Financial management
B) Human resources management
C) Customer-centric management
D) An information management system
E) Vertical integration

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Teaching lower-level employees how to perform their present jobs is referred to as


A) training.
B) performance appraisal.
C) development.
D) performance counseling.
E) workplace education.

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The 2010 Affordable Care Act requires


A) government assistance to be given when long-term care is needed for those under the age of 65.
B) employers,except small businesses,to provide health insurance for employees or pay a fee.
C) employers to subsidize child care services for employees if such services are not provided on-site.
D) employers to pay for outpatient drug and alcohol counseling for affected employees.
E) employers,except small businesses,to provide financial support to retirees.

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Recruitment involves decisions about whom to hire.

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The final stage in the human resources planning process is to


A) evaluate the activities conducted to ensure that they are producing the desired results.
B) discharge those employees determined to be ineffective at realizing organizational goals.
C) implement the plans determined earlier in the planning process.
D) evaluate the hiring and termination decisions made for legal compliance.
E) ensure that the right number and types of people are available for hiring.

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Scenario C: Tidewater,Inc. ,requires its job applicants to take a test that measures their vocabulary and numerical skills.For specific jobs,the company also requires its applicants to perform a sample of the job.Before implementing the tests,the management analyzes how well the test actually correlates and predicts job performance.When Tidewater needed to downsize,the company helped employees who were laid off to get placed in other organizations,and immediate supervisors talked to the employees about the reasons for their dismissal. -When the job applicants for specific jobs are asked to execute a sample of the job,the company is utilizing a(n) ________ test.


A) cognitive ability
B) performance
C) personality
D) integrity
E) concentration

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Human resources management (HRM) deals with formal systems for the management of


A) raw materials for production.
B) the public image of the company.
C) people at work.
D) stockholder relations.
E) board of director selection.

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According to the Age Discrimination in Employment Act,discrimination is prohibited against people aged


A) 60 and over.
B) 50 to 70.
C) 70 to 75.
D) 20 to 40.
E) 40 and over.

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The human resources planning process occurs in three stages: planning,organizing,and adapting.

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Surveys show that ________ are the way most job positions get filled.


A) want ads
B) word-of-mouth recommendations
C) private employment agencies
D) unions
E) drop-in applications

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What are structured interviews? Describe the basic types of structured interviews.

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Student answers will vary,but should dem...

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Performance appraisals serve two purposes: administrative and developmental.

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________ becoming more difficult to obtain because of potential lawsuits.


A) Reference information is
B) Personality test results are
C) Résumés are
D) Drug test results are
E) Applications are

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Which of the following employees would be a source of competitive advantage?


A) Caryn,who graduated with decent grades from a mid-ranked college
B) DeShawn,who has developed three patented systems for his company
C) Sherman,who attends company management training with 11 other employees
D) Parker,who is an entry-level employee with a high school diploma
E) Toby,who is one of 15 customer service representatives in the call center

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Showing 61 - 80 of 130

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