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Good marketing research requires great care especially because of inherent difficulties in asking consumers questions.What are the three basic problems faced by marketing researchers when trying to assess consumers' willingness to buy products or services with which they are not familiar?

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Inherent difficulties in asking the cons...

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Many consumers often buy soft drinks and potato chips together when they shop at a grocery,convenience,or mass merchandiser store.However,when querying its marketing information system (MIS) ,one convenience store discovered that when consumers came inside and bought a sandwich,many also purchased toothpaste.This information was obtained from checkout scanner data from its stores nationwide.This convenience store used __________ to extract this "hidden" information from its MIS to find the statistical link between the two product categories.


A) linear trend extrapolation
B) heuristic modeling
C) data mining
D) descriptive research
E) RFID data

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Once the data has been collected and analyzed,it must be presented in a clear concise form.Explain how marketing dashboards can help in this process.

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A marketing dashboard is a visual displa...

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Research objectives are __________.


A) conjectures regarding marketing outcomes
B) general research guidelines
C) solutions to be evaluated
D) specific and measurable
E) research dashboards

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In the world of marketing,__________ are ideas about products or services.


A) theories
B) notions
C) perceptions
D) impressions
E) concepts

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The Journal of Marketing Research and the Journal of Marketing provide


A) up-to-date tables for the latest data on consumer sales,listed by industry.
B) summaries of research methods and techniques valuable in addressing marketing problems.
C) the latest data on marketing expenditures based on consumer geodemographics.
D) postings of professional marketing opportunities at universities and colleges.
E) an in-depth list of marketing positions and opportunities at major corporations.

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After defining the problem,the next step in the five-step marketing research approach is to


A) develop the research plan.
B) evaluate the results.
C) examine the alternatives.
D) enumerate the uncertainties.
E) experiment.

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Drawing conclusions about a population from a sample taken from that population is referred to as


A) nonprobability sampling
B) statistical inference
C) probability sampling
D) extrapolation
E) criteria sampling

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What type of experiment is conducted when a food company offers a product for sale in a small geographic area to help it evaluate potential marketing actions?


A) micro market
B) trail market
C) experimental market
D) simulated market
E) test market

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Consider Figure 8-6A above.Suppose you are an owner of a local Wendy's restaurant near a large urban college or university.You hired a marketing research firm to conduct a survey among a sample of respondents in your area to find out their patronage of fast-food restaurants.Four weeks after the firm conducted the survey,it presented the following results to you.What does this figure represent?


A) a trend extrapolation
B) a Likert scale report
C) a perceptual map
D) a cross tabulation
E) a marketing input report

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Making recommendations,implementing those recommendations,and evaluating the results would take place during which step of the five-step marketing research approach?


A) collect relevant information
B) develop the research plan
C) develop findings
D) take marketing actions
E) define the problem

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The fifth step of the marketing research approach is to __________.


A) develop findings
B) define the problem
C) collect relevant information
D) develop the research plan
E) take marketing actions

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__________ question is the simplest form of a fixed alternative question that allows only a "yes" or "no" response.


A) dichotomous
B) open-ended
C) closed-end
D) attitudinal
E) semantic differential

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When Marine Midland Bank sent market researchers with surveys door-to-door in the neighborhoods surrounding its branch banks to ask people with savings accounts why they did not also have checking accounts and credit cards with Marine Midland,they were gathering __________ data.


A) intercept
B) secondary
C) questionnaire
D) observational
E) nonprobability

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A direct forecast involves estimating the value to be forecast and


A) making decisions without any intervening steps.
B) halving the highest values and doubling the lowest values to determine an acceptable forecast range.
C) selecting the alternative that holds the greatest consensus within the management team.
D) then conducting a sensitivity analysis to determine price elasticity.
E) selecting the forecasting alternative that would allow a firm to survive financially even if the forecasts are incorrect.

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Figure 8-5 above shows how marketing researchers and managers use information technology to turn information into marketing actions.What does "E" represent?


A) external data sources
B) results
C) data warehouse
D) internal data sources
E) buying queries

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Figure 8-3 above shows the top ten prime-time broadcast TV shows during a recent May sweeps week.Advertisers like Sears use the Nielsen Television Ranking Index Report from Nielsen Media Research to identify the ratings of the top TV programs so they can make informed advertising media purchase decisions.For which TV program would you expect Sears to pay the most,presuming its demographics match those of its target audience?


A) American Idol-Thursday
B) The Big Bang Theory
C) NCIS: Los Angeles
D) NCIS
E) Dancing with the Stars

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  Figure 8-7D: Average Annual Sales per Household of Tony's Pizza, by Age of Children in Household -Figure 8-7D above shows average annual unit sales per household,by age of children in household for Tony's Pizza.Analyze this chart.What findings would you present to a supervisor? Figure 8-7D: Average Annual Sales per Household of Tony's Pizza, by Age of Children in Household -Figure 8-7D above shows average annual unit sales per household,by age of children in household for Tony's Pizza.Analyze this chart.What findings would you present to a supervisor?

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The real problem is the serious decline ...

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Research and media firm Youth Culture publishes Watch magazine,a teen publication given out free to high school students.Unfortunately,the publication was unable to gauge whether or not it was meeting the needs of its audience.Youth Culture handed out surveys to learn how students felt about the publication.Feedback indicated teen boys and girls were demanding very different things from the publication.This feedback was gleaned from __________ data.


A) questionnaire
B) internal secondary
C) external secondary
D) observational
E) promotional sales

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The Internet website USA.gov


A) is a depository of information on U.S.business,economic and trade activity collected by the federal government.
B) is a portal to all government websites that can be found by topic or keyword.
C) provides up-to-the-minute business news and security prices plus research reports of companies,industries,and countries.
D) is the most popular Internet portal to enter key words or topics for specific searches.
E) accesses information in online databases and an index of blogs by primary topic.

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