Asked by
laasia baker
on Dec 07, 2024Verified
A computer cannot connect to the Internet or any internal network resources.The technician suspects that the NIC is the problem.Which step of the troubleshooting methodology should the technician proceed to next?
A) Identify the problem
B) Document findings,actions,and outcomes
C) Establish a theory of probable cause
D) Test the theory to determine cause
NIC
Network Interface Card, a hardware component that allows a computer to connect to a network, including both wired (Ethernet) and wireless (WiFi) connections.
Troubleshooting Methodology
A systematic approach to diagnosing and resolving issues or faults in a device, system, or network.
Internet Connection
The means by which computers, mobile devices, and other IoT devices access the Internet, using technologies like broadband, WiFi, or mobile data.
- Implement problem-solving strategies to pinpoint, analyze, and remedy technical issues.
Verified Answer
SS
Learning Objectives
- Implement problem-solving strategies to pinpoint, analyze, and remedy technical issues.