Asked by
Carson Atkins
on Nov 28, 2024Verified
All bad-news messages should be presented using the indirect strategy.
Indirect Strategy
A communication approach that presents the main message after providing explanations, justifications, or background information.
- Discriminate between direct and indirect approaches in rejecting requests or claims.
Verified Answer
SG
Learning Objectives
- Discriminate between direct and indirect approaches in rejecting requests or claims.