Asked by
Taylor Griffith
on Oct 29, 2024
Verified
Although the word "grant" is acceptable when talking about claims, its use in adjustment messages is discouraged.
Adjustment Messages
Communications intended to address and rectify a problem or complaint.
Claims
Statements or assertions made about something, usually requiring evidence or proof.
- Acquire knowledge about the moral and legal considerations in business communication, especially regarding the provision of credit information and the processing of claims.
- Appreciate the relevance of tone, style, and exactness in formulating compelling and regular business correspondences.
Verified Answer
EI
Learning Objectives
- Acquire knowledge about the moral and legal considerations in business communication, especially regarding the provision of credit information and the processing of claims.
- Appreciate the relevance of tone, style, and exactness in formulating compelling and regular business correspondences.