At Goode Bank, all operational decisions regarding promotional measures, interest rates, benefits, and customers are made completely by the top management. This implies that Goode Bank has a(n) ___.

A) decentralized system
B) centralized system
C) boundaryless structure
D) informal structure
E) organic design

Centralized System

A system where control, decision-making, or important functions are concentrated in a single center or location.

Operational Decisions

Decisions made at the operational level of an organization, focusing on the day-to-day operations and management.

Top Management

The highest level of managerial and executive leadership within an organization, responsible for strategic planning and decision-making.