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nathan phothibutt
on Oct 16, 2024

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​Be overconfident

A) Communication "Do"
B) Communication "Don't"

Overconfident

A cognitive bias characterized by an individual's belief that they are more capable or knowledgeable than they actually are.

Communication "Don't"

Guidelines or practices to avoid in effective communication, usually aimed at preventing misunderstandings or offense.

  • Understand the basic principles of effective communication.
  • Differentiate between appropriate and inappropriate communication behaviors in a healthcare setting.
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Chandice GreerOct 17, 2024
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