Codes of ethics may identify expected behaviours in terms of general organizational citizenship, the avoidance of illegal or improper employee behaviour, and customer relations.

Codes Of Ethics

A set of principles and rules designed to guide the behavior and decision-making of members within an organization or profession.

Organizational Citizenship

The voluntary behaviors employees display beyond their normal job duties, which contribute to the organization's effectiveness.

Customer Relations

The practices and strategies that a business uses to communicate, engage with, and satisfy its customers.