Collective bargaining is a complex process in which union members and management negotiators maneuver to win the most advantageous contract. How difficult the issues are to be settled depends on:

A) the quality of the union-management relationship
B) whether the organization is centralized
C) the degree of formalization within the organization
D) the organizational mission
E) all of the above

Collective Bargaining

The negotiation process between employers and a group of employees aimed at reaching agreements to regulate working conditions, wages, and other employment terms.

Management Negotiators

Representatives of the management or employer side who participate in negotiations with employees or their representatives on matters such as contracts, pay, and conditions.

Contract

A legally binding agreement between two or more parties that outlines the terms and conditions of a particular arrangement or deal.