Diversity within a work group may increase the uncertainty, complexity, and inherent confusion in group processes, making it more difficult for the group to achieve its full productivity.

Inherent Confusion

Inherent Confusion refers to the natural or built-in ambiguity and lack of clarity in a situation, often leading to misunderstanding or misinterpretation.

Work Group

A collection of individuals who come together to achieve a specific goal or work on a project within an organizational setting.

Full Productivity

The state of operating at maximum efficiency and output, often achieved when resources are optimally utilized.