Financial measures such as ROI and residual income as well as operating measures may be included in a balanced scorecard.

Balanced Scorecard

A strategic planning and management system used by organizations to align business activities to the vision and strategy, improve internal and external communications, and monitor organization performance against strategic goals.

Financial Measures

Metrics used to evaluate a company's financial health and performance, including profitability, liquidity, and leverage ratios.

Residual Income

Represents the net income that an organization or division generates beyond its required minimum rate of return, highlighting a surplus of financial performance.