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In mass service and professional service, the operations manager should focus on
A) automation.
B) equipment maintenance.
C) sophisticated scheduling.
D) human resources.
E) assembly line.
Professional Service
Expert services offered by individuals or firms, typically requiring certification or advanced education.
Human Resources
The division of a company involved in recruiting, hiring, training, and managing employees, focusing on enhancing workforce performance and compliance.
Operations Manager
A professional responsible for overseeing the production of goods and services, ensuring that business operations are efficient, effective, and aligned with the company's goals.
- Acquire knowledge on the notion and deployment of flexibility in production and service operations.
- Acknowledge the essential nature of specialized processes and their conformity with organizational targets.
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Learning Objectives
- Acquire knowledge on the notion and deployment of flexibility in production and service operations.
- Acknowledge the essential nature of specialized processes and their conformity with organizational targets.
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