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Frank Strazza
on Oct 19, 2024

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In regard to the different methods that teams can take to approach conflict,what would be a good example of a collaborative,interest-based response?

A) "Larry,I've sensed that this is of great concern.While I'm not sure anything can change,we welcome your own views on this proposal.I think it is important that we all have a chance to understand your point of view."
B) "Look,Larry,you agreed to cover that part of the project when we first took on the challenge four years ago.As a matter of fact,I believe that I have an e-mail from you indicating you would agree to do that part of the work."
C) "I think you are completely out of line,Larry.I don't think that discussing unrealistic and selfish goals is a good use of our team time.I am ready to hear your solutions,but only on the condition that you start working with us as a team."
D) "Larry,due to issues this conflict has caused,we're going to have to let you go."

Interest-Based Response

A technique in conflict resolution where solutions are developed based on the underlying interests or needs of the parties involved, rather than on predetermined positions.

Collaborative

Characterized by two or more individuals or entities working together towards a common goal, often emphasizing cooperation and teamwork.

  • Determine approaches for teamwork-oriented, interest-focused conflict resolution methods.
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Marie BarefootOct 26, 2024
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