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Managers should stimulate functional conflict when their group:
A) acts aggressively with peers.
B) diverts energy from solving a problem.
C) uses threats and verbal abuse to communicate.
D) suffers from groupthink.
Functional Conflict
Conflict that is constructive and encourages diversity of thought, leading to improved decision-making and innovative solutions within an organization.
Groupthink
A psychological phenomenon that occurs within a group of people when the desire for harmony or conformity results in an irrational or dysfunctional decision-making outcome.
Acts Aggressively
Behaviors exhibited by individuals or groups that intend to harm or intimidate others.
- Understand the variances between beneficial and harmful conflict in corporate environments.
- Discern approaches for conflict resolution, with a focus on fostering creativity and enhancing the capacity for making decisions.
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Learning Objectives
- Understand the variances between beneficial and harmful conflict in corporate environments.
- Discern approaches for conflict resolution, with a focus on fostering creativity and enhancing the capacity for making decisions.
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