Problem solving is the process of ___.

A) choosing among alternative courses of action for dealing with a problem
B) identifying a discrepancy between actual and desired states, and then taking appropriate corrective action
C) approaching a problem in a rational and logical manner
D) approaching a problem in an aggressive, corrective manner
E) finding a performance deficiency

Corrective Action

A set of actions taken to fix or improve a process, product, or behavior after identifying a problem or nonconformity.

Desired States

Preferred outcomes or conditions that an individual, group, or organization aspires to achieve in the future.

Alternative Courses

Different paths or options that can be taken in pursuit of a goal, often considered during planning and decision-making processes.