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_____ refers to statements made about related merchandise or service.
A) Remittance advice
B) A procedural message
C) Sales promotional material
D) An anecdote
Sales Promotional Material
Marketing documents or items designed to increase sales or promote the features, advantages, and benefits of products or services.
Remittance Advice
A document sent by a customer to a seller, informing the seller that their invoice has been paid.
Related Merchandise
Products or items that are connected by theme, purpose, or brand, often promoted or sold together to enhance consumer experience.
- Pinpoint tactics to increase customer continuity by employing resale and reassurance in modification messages.
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Learning Objectives
- Pinpoint tactics to increase customer continuity by employing resale and reassurance in modification messages.
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