Asked by
april johnson
on Dec 15, 2024
Verified
What do a security guard, a plumber, and a management consultant have in common?
A) They are all tangible services.
B) They do not have problems with idle production capacity.
C) They are all equipment-based services.
D) They are all people-based services.
E) They never use off-peak pricing.
Idle Production Capacity
The unused portion of a company’s production capability at a given time due to lack of demand or inefficiency.
Off-peak Pricing
A pricing strategy that offers discounts during times of lower demand to encourage usage or purchases.
People-based Services
Services that are heavily reliant on human interaction and expertise, as opposed to being automated or provided by machines.
- Understand the classification of services based on their method of delivery (people-based vs. equipment-based).
Verified Answer
SW
Learning Objectives
- Understand the classification of services based on their method of delivery (people-based vs. equipment-based).