Which of the following can have a negative impact on a customer's profitability?

A) Number of required sales contacts (phone calls, visits etc.)
B) Accounts receivable collection time
C) Purchase order amendments
D) All of the given answers

Customer's Profitability

An analysis to determine the profit margin or net profit a company makes from serving a particular customer.

Sales Contacts

Interactions or engagements between a company's sales team and potential or existing customers with the aim of promoting and selling products or services.

Accounts Receivable

Money owed to a business by its customers for goods or services delivered but not yet paid for.