Which of the following is a primary purpose of negative messages?

A) To make readers feel that they have been taken seriously
B) To maintain as much goodwill as possible
C) To build a good image of the writer's organization
D) To build a good image of the writer

Primary Purpose

The main or most important reason for something's existence or for doing something, often driving the design or execution of a process or product.

Negative Messages

Communications that convey refusal, denial, or displeasing information to the recipient.