Asked by
ZainAb KainTh
on Oct 20, 2024
Verified
Which of the following statements handles its subject most negatively?
A) All the items in the third and fourth page of the catalogue are available for purchase.
B) I regret to inform you that your requested product has already been sold.
C) Only the red and blue versions of your requested product are currently available.
D) You will be notified as soon as we have your requested product in stock again.
E) You can book in advance for the next batch of the requested product.
Negative Handling
Techniques used in communication and customer service to address and mitigate negative feedback or concerns.
Catalogue
A systematic list or collection of items, often with descriptions, arranged in a particular order.
- Discover methods for relaying negative insights in a hopeful manner.
Verified Answer
JX
Learning Objectives
- Discover methods for relaying negative insights in a hopeful manner.
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