Who among the following individuals follows good practice when sending a good-news message?

A) Dave, a manager at Wizzware Inc., who organizes his message such that the main idea is presented at the end
B) Ava, a manager at Auroville Inc., who conveys positive news to her employees using a direct approach
C) Sameer, a manager at GreenMove Inc., who stresses on the closing thought more than on the main message
D) Zaiba, a manager at BayWave Corp., who delivers positive news to her employees without providing additional details

Question

Aakash kapoor · Accepted Answer

Final Answer : B, Explanation :  Ava, a manager at Auroville Inc., follows good practice when sending a good-news message by conveying positive news to her employees using a direct approach. This type of approach is effective in ensuring that the main message is communicated clearly and succinctly. Organizing the message such that the main idea is presented at the end (option A) or stressing on the closing thought more than on the main message (option C) can lead to confusion and may not convey the importance of the message. Delivering positive news without providing additional details (option D) may also lead to confusion or may not provide employees with the necessary information they need to act on the news.

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