Asked by
Justin Sotelo
on Nov 19, 2024
Verified
An effective buffer is a neutral, noncontroversial statement unrelated to the main purpose of the message.
Effective Buffer
A strategy or statement designed to soften the impact of bad news or negative information, making it easier for the receiver to accept.
Neutral
Being unbiased, impartial, or not siding with any particular view or party.
Noncontroversial
Descriptive of topics or issues that do not provoke public disagreement or dispute.
- Understand the principles and strategies for delivering negative news in organizational contexts.
Verified Answer
AA
Learning Objectives
- Understand the principles and strategies for delivering negative news in organizational contexts.
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