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Deniro Crawford
on Nov 28, 2024

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Business communicators have many goals in conveying negative news. Which of the following is not a goal in communicating negative news?

A) Explaining clearly and completely
B) Maintaining friendly relations
C) Being fair
D) Demonstrating the company's superiority in the global marketplace

Professional Image

The perception that others have of an individual's competence, character, and commitment based on their appearance, behavior, and communication.

Negative Message

Communication that conveys bad news, rejection, or unfavorable information, often requiring careful wording to mitigate impact.

Control Emotions

Controlling emotions involves managing and regulating one's feelings to respond appropriately in different situations, an important skill in both personal and professional interactions.

  • Recognize the importance and impact of correctly disseminating bad news in professional communications.
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Dasia MarsheéNov 29, 2024
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