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Hannah Molisani
on Oct 31, 2024

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"Employees cannot produce goods that on average exceed the quality of what the process is capable of producing" expresses a basic element in the writings of

A) Vilfredo Pareto.
B) Armand Feigenbaum.
C) Joseph M. Juran.
D) W. Edwards Deming.
E) Philip B. Crosby.

Process Capability

A statistical measure of a process's ability to produce output within specified limits, reflecting the inherent variability and performance of the process.

Armand Feigenbaum

An American engineer and quality expert who developed the concept of Total Quality Control.

Joseph M. Juran

A key figure in the field of quality management, known for his work on quality control and planning, quality improvement, and the Juran Trilogy.

  • Acknowledge the necessity of continuous development and its methods within quality management practices.
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Hector PeresNov 02, 2024
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