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olivia warner
on Nov 19, 2024

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If your routine message is mixed and must convey mildly disappointing information, put the negative portion of your message in a negative context; don't try to embed it in a favourable context.

Mildly Disappointing Information

Details or news that might slightly upset or discourage the recipient but not to a severe extent.

Negative Context

A situation or environment that creates a pessimistic or adverse impression, affecting perception or outcomes.

Favourable Context

Circumstances or settings that are advantageous or beneficial for a particular action or decision.

  • Comprehend the methods of incorporating negative information within a positive framework.
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EP
Errika PierreNov 26, 2024
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