In business documents, apologies should be provided at the beginning and end of a message.

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Sandra Stolfi · Accepted Answer

Final Answer : False, Explanation :  Apologies should be clearly stated in a business document, but not necessarily at both the beginning and end. It's important to address the issue directly and offer a solution or compensation, focusing on positive steps forward rather than repeatedly apologizing.

In business documents, apologies should be provided at the beginning and end of a message.

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