Asked by
marisela martinez
on Nov 23, 2024
Verified
Stanislaw is in charge of the efficient shipping department of a well-known automobile manufacturing company. On Monday, Stanislaw faced a problem that caused shipping to be stopped for two hours. This caused a possible financial loss to the company. While informing his boss of the delay, Stanislaw should remember to
A) tell him the problem emotionally.
B) state only one alternative to the problem, even though there are more.
C) avoid making suggestions to fix the problem.
D) wait for his boss to suggest a solution.
E) describe the underlying factors that led to the specific problem.
Financial Loss
A decrease in monetary value, often resulting from investments, business operations, or unforeseen expenses.
Shipping Department
A dedicated section within a company responsible for the preparation, handling, and sending of goods to customers or other destinations.
- Acquire knowledge on the tactics for competently presenting adverse messages with the goal of maintaining friendly relations and minimizing negative consequences.
- Pinpoint apt tactics for alleviating the harshness of unfavorable reports while ensuring veracity and straightforwardness.
Verified Answer
VL
Learning Objectives
- Acquire knowledge on the tactics for competently presenting adverse messages with the goal of maintaining friendly relations and minimizing negative consequences.
- Pinpoint apt tactics for alleviating the harshness of unfavorable reports while ensuring veracity and straightforwardness.