Asked by
Jeanine Blomberg
on Nov 23, 2024
Verified
When choosing a channel for delivering bad news, you should consider the type and complexity of the explanation.
Channel
The physical means by which a message is sent. Written channels include e-mails memos, letters, and billboards. Oral channels include phone calls, speeches, and face-to-face conversations.
Bad News
represents information or broadcasts that are negative in nature, often relating to unfortunate events or situations.
- Recognize the importance of choosing the right communication channel for delivering negative news based on the context and severity.
Verified Answer
JJ
Learning Objectives
- Recognize the importance of choosing the right communication channel for delivering negative news based on the context and severity.
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