Which of the following is a common mistake that prevents a salesperson from making a successful sales call?

A) Expecting the prospect to take an active role in the presentation.
B) Making overly assertive closing statements.
C) Not recognizing when or how to close.
D) Asking too many open-ended questions.
E) Being too accommodating to the prospect.

Successful Sales Call

A sales interaction that effectively meets or exceeds its objectives, such as establishing rapport, identifying needs, or making a sale.

Prospect Role

The part or responsibility that a potential customer plays in the sales process, often influenced by their needs, interests, and decision-making power.

Open-ended Questions

Questions formulated to elicit more detailed and thoughtful responses, encouraging the respondent to elaborate on their answers.