Asked by
Waheed Ashiru
on Oct 29, 2024Verified
Which of the following is an idea that you can incorporate into an effective beginning paragraph of a bad-news message?
A) When there is positive and negative information to be conveyed, state the negative news first.
B) Introduce the refusal of a current request by referring to the initial transaction.
C) Begin the refusal with a statement that leads the audience to expect good news.
D) Always present the main idea in the first statement of the message.
Bad-News Message
A bad-news message is a form of communication used to convey unfavorable or negative information to an audience in a tactful manner.
Effective Beginning
The strategy or practice of starting a piece of writing, a speech, or a presentation in a manner that captures attention and sets a positive tone for the message.
Negative Information
Any data or communication that contains unfavorable, adverse, or detrimental content, potentially impacting perception or decision-making.
- Understand the structure and strategy of delivering bad-news messages.
Verified Answer
DC
Learning Objectives
- Understand the structure and strategy of delivering bad-news messages.