Asked by

Waheed Ashiru
on Oct 29, 2024

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Which of the following is an idea that you can incorporate into an effective beginning paragraph of a bad-news message?

A) When there is positive and negative information to be conveyed, state the negative news first.
B) Introduce the refusal of a current request by referring to the initial transaction.
C) Begin the refusal with a statement that leads the audience to expect good news.
D) Always present the main idea in the first statement of the message.

Bad-News Message

A bad-news message is a form of communication used to convey unfavorable or negative information to an audience in a tactful manner.

Effective Beginning

The strategy or practice of starting a piece of writing, a speech, or a presentation in a manner that captures attention and sets a positive tone for the message.

Negative Information

Any data or communication that contains unfavorable, adverse, or detrimental content, potentially impacting perception or decision-making.

  • Understand the structure and strategy of delivering bad-news messages.
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Dajanea ChristmasOct 30, 2024
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