Asked by
Christina de Guzman
on Oct 29, 2024
Verified
In the context of writing a bad-news message using the inductive outline, which of the following precedes the step that presents facts, analysis, and reasons for the refusal or bad news?
A) The step that includes a counterproposal
B) The step that states the bad news using a positive tone
C) The step that puts forward a neutral idea and then leads to refusal
D) The step that indicates a continuing relationship with the receiver
Counterproposal
A proposal made in response to a previous proposal, typically seeking some modification or adjustment.
Neutral Idea
A concept or opinion that is unbiased, not favoring any side of a potentially contentious argument.
Continuing Relationship
An ongoing interaction or connection between individuals or entities, typically characterized by mutual benefit or interest.
- Become familiar with the organization and strategies employed in communicating negative news.
- Assess the relevance of utilizing an inductive or deductive strategy in certain contexts.
Verified Answer
SS
Learning Objectives
- Become familiar with the organization and strategies employed in communicating negative news.
- Assess the relevance of utilizing an inductive or deductive strategy in certain contexts.