You should use the direct approach to organize negative news messages when ________.

A) you want to soften the blow of the negative news
B) the reader has an emotional investment in the situation
C) the bad news is not expected by the reader
D) the bad news will not come as a shock to the reader

Direct Approach

A communication style where the main point or message is presented at the beginning, followed by supporting details.

Bad News

Information or notifications that are unwelcome, disappointing, or detrimental to the recipient.

Reader Shock

The surprise or emotional impact experienced by readers upon encountering unexpected information or events in a text.